Privacy Policy
British Massage and Wellness Center
Last Updated: December 17, 2025
British Massage and Wellness Center (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, safeguard, and disclose information obtained through our website and related services. By using our website, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information when you interact with our website or services:
a. Information You Provide Voluntarily
This includes personal information you submit through forms, bookings, inquiries, or subscriptions, such as
Name
Email address
Phone number
Mailing address
Appointment or service-related details
b. Website Usage Data
We may use tools such as Google Analytics to collect anonymous data about website usage, including:
IP address
Browser type
Operating system
Pages visited and time spent
This information does not personally identify you and is used solely to improve website performance and user experience
How We Use Your Information
We use your information for the following purposes:
To schedule and manage appointments
To respond to inquiries and customer service requests
To send appointment confirmations, reminders, and follow-ups
To send wellness updates, promotions, or service announcements (with your consent)
To improve our services, website, and customer experience
We do not sell, trade, or rent your personal information to third parties.
SMS / Text Messaging Privacy
If you provide your phone number, you may receive SMS or phone communications related to:
Appointment reminders
Wellness promotions
Service updates
Important business notifications
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by texting STOP.
For help, text HELP or contact us using the information below.
Your consent to receive text messages is not a condition of purchase.
How We Protect Your Information
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While no online transmission is 100% secure, we strive to use commercially acceptable means to protect your data.
Information Disclosure to Third Parties
We do not sell or share your personally identifiable information with outside parties, except:
Trusted service providers who assist us in operating our website or managing communications, and who agree to keep information confidential
When required by law, regulation, or legal process
To protect our rights, property, or safety
Non-personally identifiable information may be used for analytics or marketing insights.
Third-Party Links and Services
Our website may contain links to third-party websites or services. These sites have their own privacy policies, and British Massage and Wellness Center is not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information
Remarketing and Advertising
We may use third-party remarketing tools (such as Google Ads) to display advertisements to users who have previously visited our website. These tools use cookies to show relevant ads but do not collect personally identifiable information.
Online Privacy Protection Compliance
We comply with applicable online privacy laws and regulations and do not distribute personal information without consent.
Children’s Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will promptly delete it.
For more information on children’s online privacy, visit:
https://www.ftc.gov/tips-advice/business-center/privacy-and-security/children%27s-privacy
Health & Wellness Information
Any health-related or wellness information you provide is used solely to help us deliver appropriate massage and wellness services. This information is treated as confidential and is not shared except as required to provide services or comply with legal obligations.
Online Privacy Policy Only
This Privacy Policy applies only to information collected through our website and online systems, not to information collected offline.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
British Massage and Wellness Center
📍 2210 Coronation Blvd., Suite C, Charlotte, NC 28227
📞 704 572 1310
📧 [email protected]
2210 Coronation Blvd.
Suite C, Charlotte,
NC 28227
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Copyright 2025. Jessica Peach - British Massage & Wellness Center. All Rights Reserved.